The Design of Everyday Things book cover

The Design of Everyday Things by Donald A. Norman Summary

The Design of Everyday Things
Donald A. Norman
4.15 (46695 Reviews)
Psychology
Technology
Business
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Points Clés
Auteur
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Overview of The Design of Everyday Things

Ever wonder why some products frustrate you? Norman's design bible - endorsed by Steve Jobs - revolutionized how we interact with everyday objects. Discover the psychology behind intuitive design that transformed industries and made "user experience" a global obsession.

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Points clés

1

When Objects Fight Back: The Invisible Battle with Everyday Things

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Have you ever pushed a door that should be pulled? Struggled with a shower control that seems designed by sadists? You're not alone-and it's not your fault. When people struggle with objects, blame the design, not the user. This revolutionary perspective transformed our relationship with everyday things. Before this insight, people blamed themselves when they couldn't figure out how to operate a device. Now we question the design instead. This shift in thinking has influenced everything from smartphone interfaces to kitchen appliances, empowering ordinary people to demand better from the products they use every day. The frustration with poorly designed objects stems from a fundamental disconnect between how things look and how they work. When form doesn't follow function, confusion inevitably follows. Good design answers two basic questions without words or trial and error: how does this object move, and how should I operate it? When these questions remain unanswered, we find ourselves trapped between glass doors in a post office, unable to determine which side to push because all visual cues have been hidden in pursuit of aesthetic "purity."

2

The Language of Objects: How Things Speak to Us

3

The Mental Maps We Create to Navigate the World

4

The Seven Stages of Human Action: Where Design Fails Us

5

Knowledge in the Head vs. Knowledge in the World

6

Designing for Human Error: Because Mistakes Are Inevitable

7

The Future of Design: Making Technology Serve Humanity

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"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
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254
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17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

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"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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