Strategic Marketing Management by Alexander Chernev Summary
Overview of Strategic Marketing Management
Chernev's Strategic Marketing Management revolutionizes business thinking with its 522-page value-based framework. Adopted by elite MBA programs worldwide, it's the rare textbook that transforms classroom theory into boardroom success. What marketing secret makes industry leaders keep this on their desks?
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Points clés
When Marketing Meets Chess: The Game of Value Creation and Strategic Architecture
Picture a chessboard where every move creates ripples across three kingdoms simultaneously. That's strategic marketing. Most people think marketing is about catchy slogans and flashy ads-like believing chess is just about moving pieces. But what if marketing is actually the invisible architecture determining whether businesses thrive or fade into obscurity? Alexander Chernev's framework reveals something profound: marketing isn't a department-it's the entire game. When Starbucks transformed from a coffee shop into a "third place" between home and work, they weren't just selling lattes. They were orchestrating value across customers craving community, investors demanding returns, and landlords seeking premium tenants. This triple-win thinking separates companies that dominate from those that merely survive. Here's where most businesses stumble: they optimize for customers while forgetting the other players at the table. Chernev introduces the 3-V framework-creating value for customers, company, and collaborators simultaneously. Think of it like a three-legged stool. Remove any leg, and everything collapses. Consider how Netflix revolutionized entertainment. They created customer value through unlimited streaming and personalized recommendations. Company value through subscription predictability and data goldmines. Collaborator value by making content creators into stars and giving device manufacturers a must-have app. This balanced approach explains why Netflix survived while Blockbuster, focused solely on extraction rather than creation, vanished. The G-STIC framework provides the roadmap: Goal, Strategy, Tactics, Implementation, Control. Most companies jump straight to tactics-"Let's run Facebook ads!"-without defining what success looks like. It's like planning a road trip by first deciding which gas stations to visit. Goals anchor everything: Are we maximizing profit this quarter or building market share for the decade? Strategy identifies the who and the why: which customers, what value exchange? Only then come tactics-the famous marketing mix-followed by implementation logistics and control mechanisms to course-correct. When Apple launched the iPhone, their goal wasn't just selling phones. It was creating an ecosystem that would lock in customers, generate recurring revenue through apps, and position Apple as a lifestyle brand commanding premium prices.
Mapping the Playing Field: Business Models and Value Architecture
Finding Your People: The Strategic Art of Targeting and Market Selection
Creating Customer Value: Where Psychology Meets Economics and Competitive Positioning
The Complete Value Exchange: Capturing Company and Collaborator Value
The Tactical Playbook: Executing Strategy Through the Marketing Mix
Winning the Dynamic Game: Gaining, Defending, and Building Sustainable Advantage
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Cree par des anciens de Columbia University a San Francisco
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"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
Cree par des anciens de Columbia University a San Francisco
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
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