Likeable Social Media book cover

Likeable Social Media by Dave Kerpen Summary

Likeable Social Media
Dave Kerpen
3.86 (2786 Reviews)
Business
Communication skill
Entrepreneurship
Aperçu
Points Clés
Auteur
Questions Fréquentes

Overview of Likeable Social Media

Discover why "Likeable Social Media" became a New York Times bestseller, transforming how brands like Neutrogena connect authentically with customers. What made business leaders abandon traditional marketing? Dave Kerpen's 18 strategies reveal the surprising psychology behind brands people can't resist following.

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Points clés

1

The Social Media Revolution: From Broadcast to Relationship

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Remember when the Rio hotel responded to Dave Kerpen's frustrated tweet about waiting an hour to check in at a competitor's hotel? Their simple, empathetic reply-"Sorry about the wait, Dave! Come stay with us next time and we'll ensure you get right to your room"-transformed Kerpen into a loyal customer who has since stayed at the Rio multiple times and shared his experience with thousands. This isn't just clever marketing-it's the essence of social media's power to transform business relationships through authentic engagement. Social media has fundamentally altered the marketing landscape. We've shifted from the broadcast era where companies talked at consumers to a relationship era where meaningful connections drive business success. The most successful brands today understand that social platforms aren't just new channels for old marketing tactics-they're entirely new ecosystems requiring authentic human interaction. The companies thriving in this environment listen more than they speak, engage rather than broadcast, and provide genuine value without expecting immediate returns.

2

The Art of Listening and Finding Your Perfect Audience

3

Social Network Advertising: Beyond Interruption

4

Think and Act Like Your Consumer

5

Converting Customers Into Your First Fans

6

Responding to All Feedback: The Good, Bad, and Ugly

7

Embrace Authenticity in a World Hungry for Real Connection

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Cree par des anciens de Columbia University a San Francisco

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@Moemenn
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star
star
star
star
star

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
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96
likes
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"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
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star
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"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
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"It is great for me to learn something from the book without reading it."

@OojasSalunke
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"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
platform
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37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
platform
star
star
star
star
star

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
star
star
star
star
star

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
star
star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
platform
comments
201
thumbsUp
16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
platform
star
star
star
star
star

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
platform
comments
37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
platform
star
star
star
star
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