交渉の心理術: FBI人質交渉人としての私の人生 book cover

交渉の心理術

FBI人質交渉人としての私の人生

ゲーリー・ノエスナー
3.93(5517 Reviews)

『交渉の心理術』の概要

FBIの最も緊迫した対峙の現場から、ゲーリー・ノーズナーの回顧録は人質交渉という心理的なチェスの全貌を明らかにします。Netflixシリーズ『ワコ』のインスピレーションの源となった本作は、銃弾が解決できなかった局面で、いかに「積極的傾聴」が命を救ったかを描いています。もしあなたが、他人の命をその手に握る人物と対峙したなら、一体どのような言葉をかけますか?

『交渉の心理術』の主要テーマ

  • crisis negotiation
  • active listening techniques
  • hostage recovery
  • conflict de-escalation
  • high-stakes psychology

『交渉の心理術』の名言

  • You're going to have to kill me.

『交渉の心理術』の登場人物

  • Gary NoesnerAuthor and the FBI's first Chief Negotiator
  • CherylCharlie's wife who was held hostage
  • Majed al-MulqiAchille Lauro hijacker interviewed by Noesner
  • Leon KlinghofferAmerican passenger murdered during a hijacking

著者について

『交渉の心理術』の著者について

『Stalling for Time: My Life as an FBI Hostage Negotiator』の著者であるゲーリー・ノエスナーは、著名な危機管理エキスパートであり、FBI危機交渉部隊の元チーフです。

彼の回顧録は、デビッド・コレシュとの悪名高い1993年のウェイコ包囲戦を含む、緊迫した交渉の第一線の記録と、ディエスカレーション(沈静化)戦術への洞察を融合させたものであり、法執行機関やリーダーシップの分野において不可欠な一冊として確立されています。

FBIでの30年にわたるキャリアの中で、ノエスナーは120件以上の国際的な誘拐事件、民兵との対峙、テロ事件を解決に導きました。その後、その専門知識を活かし、グローバル・リスク管理企業であるコントロール・リスクスのシニア・バイス・プレジデントを務めました。彼の活動はヒストリーチャンネル、CNN、NPRなどのドキュメンタリーで取り上げられ、パラマウント・ネットワークのシリーズ『Waco(邦題:ウェイコ:かみそり乙女の終焉)』ではマイケル・シャノンが彼を演じたことで、その手法は一般層にも広く知られることとなりました。

手に汗握る物語と戦術的な知恵で称賛されている本書は、ノエスナー自身のナレーションによるオーディオブック版も制作され、現在も世界中の危機交渉担当者にとってトレーニングの定番となっています。

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