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    Categories>Career & Business>When Workers Fight Back: The End of Customer Kings

    When Workers Fight Back: The End of Customer Kings

    29 min

    Exploring the seismic shift from 'customer is always right' to employee empowerment, where Gen Z workers are redefining service boundaries and pushing back against unreasonable demands.

    When Workers Fight Back: The End of Customer Kings

    Comment ce podcast personnalisé a été créé

    Ce podcast a été créé par l'IA de BeFreed, basé sur des livres sélectionnés, les objectifs d'apprentissage du créateur et son style préféré.

    Legendary Service
    The Remix
    The Employee Experience Advantage
    Build For Change
    Powerful
    The Managed Heart
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    Question posée

    What’s this new narrative now in the 2020s where millennials and general customer service people instead of having good customer service they give a retort or when a customer wants to push back against pricing or the waste stores you’re doing something that’s rude or comes off as rude and they push back gently they get a retort or they get asked to leave or Security falls around the store. What is this new model of Business where everything is not Customer now it’s based on how employees feel

    Style du podcast
    Lenaplay
    Milesplay

    Cree par des anciens de Columbia University a San Francisco

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    Cree par des anciens de Columbia University a San Francisco

    BeFreed rassemble une communaute mondiale de plus de 200 000 esprits curieux
    Decouvrez comment BeFreed est discute sur le web

    "Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

    @Moemenn
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    "I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

    @Chloe, Solo founder, LA
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    "Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

    @Raaaaaachelw
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    "Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

    @Matt, YC alum
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    108

    "Reading used to feel like a chore. Now it’s just part of my lifestyle."

    @Erin, Investment Banking Associate , NYC
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    comments
    254
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    17

    "Feels effortless compared to reading. I’ve finished 6 books this month already."

    @djmikemoore
    platform
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    "BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

    @Pitiful
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    "BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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    "It is great for me to learn something from the book without reading it."

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    "The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

    @Leo, Law Student, UPenn
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    "Makes me feel smarter every time before going to work"

    @Cashflowbubu
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    "Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

    @Moemenn
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    "I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

    @Chloe, Solo founder, LA
    platform
    comments
    12
    likes
    117

    "Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

    @Raaaaaachelw
    platform
    star
    star
    star
    star
    star

    "Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

    @Matt, YC alum
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    comments
    12
    likes
    108

    "Reading used to feel like a chore. Now it’s just part of my lifestyle."

    @Erin, Investment Banking Associate , NYC
    platform
    comments
    254
    likes
    17

    "Feels effortless compared to reading. I’ve finished 6 books this month already."

    @djmikemoore
    platform
    star
    star
    star
    star
    star

    "BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

    @Pitiful
    platform
    comments
    96
    likes
    4.5K

    "BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

    @SofiaP
    platform
    star
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    "BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

    @Jaded_Falcon
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    thumbsUp
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    "It is great for me to learn something from the book without reading it."

    @OojasSalunke
    platform
    star
    star
    star
    star
    star

    "The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

    @Leo, Law Student, UPenn
    platform
    comments
    37
    likes
    483

    "Makes me feel smarter every time before going to work"

    @Cashflowbubu
    platform
    star
    star
    star
    star
    star

    "Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

    @Moemenn
    platform
    star
    star
    star
    star
    star

    "I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

    @Chloe, Solo founder, LA
    platform
    comments
    12
    likes
    117

    "Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

    @Raaaaaachelw
    platform
    star
    star
    star
    star
    star

    "Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

    @Matt, YC alum
    platform
    comments
    12
    likes
    108

    "Reading used to feel like a chore. Now it’s just part of my lifestyle."

    @Erin, Investment Banking Associate , NYC
    platform
    comments
    254
    likes
    17

    "Feels effortless compared to reading. I’ve finished 6 books this month already."

    @djmikemoore
    platform
    star
    star
    star
    star
    star

    "BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

    @Pitiful
    platform
    comments
    96
    likes
    4.5K

    "BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

    @SofiaP
    platform
    star
    star
    star
    star
    star

    "BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

    @Jaded_Falcon
    platform
    comments
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    thumbsUp
    16

    "It is great for me to learn something from the book without reading it."

    @OojasSalunke
    platform
    star
    star
    star
    star
    star

    "The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

    @Leo, Law Student, UPenn
    platform
    comments
    37
    likes
    483

    "Makes me feel smarter every time before going to work"

    @Cashflowbubu
    platform
    star
    star
    star
    star
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    BeFreed

    Apprenez n'importe quoi, personnalise

    DiscordLinkedIn
    Resumes de livres en vedette
    Crucial ConversationsThe Perfect MarriageInto the WildNever Split the DifferenceAttachedGood to GreatSay Nothing
    Categories tendance
    Self HelpCommunication SkillRelationshipMindfulnessPhilosophyInspirationProductivity
    Listes de lecture de celebrites
    Elon MuskCharlie KirkBill GatesSteve JobsAndrew HubermanJoe RoganJordan Peterson
    Collection primee
    Pulitzer PrizeNational Book AwardGoodreads Choice AwardsNobel Prize in LiteratureNew York TimesCaldecott MedalNebula Award
    Sujets en vedette
    ManagementAmerican HistoryWarTradingStoicismAnxietySex
    Meilleurs livres par annee
    2025 Best Non Fiction Books2024 Best Non Fiction Books2023 Best Non Fiction Books
    Outils d'apprentissage
    Knowledge VisualizerAI Podcast Generator
    Auteurs en vedette
    Chimamanda Ngozi AdichieGeorge OrwellO. J. SimpsonBarbara O'NeillWinston ChurchillCharlie Kirk
    BeFreed vs autres applications
    BeFreed vs. Other Book Summary AppsBeFreed vs. ElevenReaderBeFreed vs. ReadwiseBeFreed vs. Anki
    Informations
    A propos de nousarrow
    Tarifsarrow
    FAQarrow
    Blogarrow
    Carrieresarrow
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    Programme Ambassadeurarrow
    Repertoirearrow
    BeFreed
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    © 2026 BeFreed
    Conditions d'utilisationPolitique de confidentialite

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