What is *Scaling Up Excellence* about?

*Scaling Up Excellence* by Robert I. Sutton and Huggy Rao explores how organizations can spread successful practices without compromising quality during growth. The book emphasizes balancing standardization with local adaptation, fostering shared mindsets, and eliminating barriers to excellence. Drawing on case studies from companies like Google, Facebook, and the U.S. Marines, it provides actionable strategies for leaders navigating the challenges of scaling.

Who should read *Scaling Up Excellence*?

Executives, managers, and entrepreneurs seeking to expand their organizations effectively will benefit from this book. It’s also valuable for nonprofit leaders, educators, and teams handling organizational change. The principles apply to startups scaling rapidly and established companies aiming to revitalize processes.

Is *Scaling Up Excellence* worth reading?

Yes—this book combines rigorous research with practical examples, offering a roadmap for scaling without mediocrity. It’s praised for its actionable insights, such as the “Buddhism vs. Catholicism” framework and strategies for linking “hot causes to cool solutions.” Readers gain tools to cascade excellence while avoiding common growth pitfalls.

What is the ‘Buddhism vs. Catholicism’ approach in scaling?

This metaphor contrasts customizable scaling (“Buddhism”—adapting to local needs) with standardized replication (“Catholicism”—uniform practices). The authors argue that effective scaling requires balancing both: preserving core principles while allowing flexibility. For example, IKEA maintains consistent branding globally but tailors store layouts to regional preferences.

How does the book address maintaining quality during growth?

It highlights the “problem of more” (expanding reach) and the “problem of better” (improving quality). Key solutions include fostering accountability through shared ownership (“I own the place, the place owns me”), pruning destructive habits, and using “premortems” to anticipate risks. The Girl Scouts and Bridge International Academies exemplify scaling while enhancing standards.

What strategies does *Scaling Up Excellence* recommend for scaling?

- **Link hot causes to cool solutions**: Pair urgent goals with practical tools (e.g., Salesforce’s gamified training). - **Be a “poet and plumber”**: Inspire teams while addressing logistical details. - **Reduce “cognitive load”**: Simplify processes to avoid overwhelming employees. - **Leverage “credible transporters”**: Use respected insiders to spread best practices.

How does *Scaling Up Excellence* compare to other leadership books?

Unlike generic leadership guides, this book focuses specifically on scaling challenges through real-world examples. It complements works like *Good to Great* by addressing how to sustain excellence during expansion, not just achieve it initially.

What real-world examples are featured in the book?

Case studies include: - **Facebook**: Scaling transparency via “hackathons” and open communication. - **Johns Hopkins Hospital**: Reducing infection rates through checklist adoption. - **JetBlue**: Maintaining customer service standards during rapid growth. - **Rocketship Charter Schools**: Replicating educational success across locations.

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Scaling up Excellence

Hayagreeva,Sutton & Robert I. Rao

3.76 (2192 Reviews)

Leadership Business Corp Culture

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Discover how Facebook, Google, and the U.S. Marines scale excellence without sacrificing quality. The first major business book on organizational growth reveals counterintuitive principles that transformed companies worldwide. Learn why scaling requires both addition and subtraction to achieve lasting success.

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"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

1.5K Ratings4.7

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Scaling up Excellence

Hayagreeva,Sutton & Robert I. Rao

3.76 (2192 Reviews)

Leadership Business Corp Culture

Aperçu

Points Clés

Auteur

Questions Fréquentes

Explorez Votre Façon d'Apprendre

Résumé Rapide9min

Ressentez le livre à travers la voix de l'auteur

Approfondissement42min

Transformez les connaissances en idées captivantes et riches en exemples

Fiches mémo10 idées

Capturez les idées clés en un éclair pour un apprentissage rapide

Fun24min

Profitez du livre de manière ludique et engageante

Meilleure citation de Scaling up Excellence

Excellence rarely vanishes all at once-it erodes gradually through seemingly insignificant decisions that chip away at sacred convictions.

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Points clés

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

00:00

Imagine walking into two different offices of the same company. In one, energy crackles through the air as employees collaborate with purpose. In the other, people shuffle through motions, checking boxes without passion. What makes excellence spread in some places while mediocrity prevails elsewhere? This question obsessed Stanford professors Robert Sutton and Huggy Rao for seven years as they studied organizations from tech startups to global corporations. Their discovery? Scaling isn't just about getting bigger - it's about getting better, and it requires far more than inspirational speeches and clever strategies. It demands a ground war fought person by person, behavior by behavior, with relentless persistence and attention to detail.

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity

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Résumé de Scaling up Excellence en 9 Minutes

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Top 10 Idées de Scaling up Excellence en Bref

Condensez Scaling up Excellence en indices de mémoire rapides mettant en évidence les principes clés de franchise, de travail d'équipe et de résilience créative.

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Leçons de Scaling up Excellence Racontées en Histoires de 24 Min

Découvrez Scaling up Excellence à travers des récits vivants qui transforment les leçons d'innovation en moments mémorables et applicables.

00:00

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Découvrez Scaling up Excellence à votre façon.

Posez n'importe quelle question, choisissez la voix et co-créez des idées qui résonnent vraiment avec vous.

Cree par des anciens de Columbia University a San Francisco

BeFreed rassemble une communauté mondiale de 1,000,000 esprits curieux

Decouvrez comment BeFreed est discute sur le web

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

Cree par des anciens de Columbia University a San Francisco

BeFreed rassemble une communauté mondiale de 1,000,000 esprits curieux

Decouvrez comment BeFreed est discute sur le web

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

1.5K Ratings4.7

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Scaling up Excellence by Hayagreeva,Sutton & Robert I. Rao Summary

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Points clés

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity

Mode Résumé Rapide - Lisez ou écoutez le résumé de Scaling up Excellence en 9 minutes

Mode Fiches mémo - Top 10 Idées de Scaling up Excellence en Bref

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Telecharger Scaling up Excellence PDF

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Dans le même genre

Points clés

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity