
In a world of constant noise, Ximena Vengoechea reveals the transformative power of truly hearing others. Endorsed by Adam Grant and Nir Eyal, this guide offers counterintuitive techniques that tech giants use. Ever wondered why strangers tell you their secrets? This book holds the answer.
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In our increasingly fragmented society, where relationships are mediated through screens and social ties are weakening, one skill stands out as both rare and revolutionary: the ability to truly listen. Drawing from seven years as a user researcher in Silicon Valley's tech giants, Ximena Vengoechea has refined techniques that transform surface-level exchanges into meaningful connections. Beyond simply hearing words, empathetic listening means deliberately slowing down to understand someone's inner world by attending to what's said, what's meant, and what's felt. This creates a "listening loop" where both parties feel safe to be authentic. Think about the last time someone truly listened to you-how it made you feel valued, understood, and connected. Now imagine bringing that feeling to every important relationship in your life. This isn't just about being polite; it's about addressing a fundamental human need that transcends cultural boundaries: to be truly heard and understood by others. In a world where anxiety and divisiveness are on the rise, mastering this skill offers a pathway back to genuine human connection.
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Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

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