
Transform your HR programs from ignored to adored. Debra Corey's six-step IMPACT model, praised by CEOs like Glenn Elliott as "practical, informative, and full of warmth," reveals why 30-year industry veteran Corey became one of HR Magazine's Most Influential HR Thinkers.
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A major tech company spent six months crafting the perfect wellness initiative. They hired consultants, designed beautiful materials, and launched with fanfare. Three weeks later, participation sat at 4%. What went wrong? They forgot to ask employees what they actually wanted. This scenario plays out in organizations daily, costing billions in wasted resources and lost engagement. The truth is, most HR communications fail not because of bad intentions, but because they skip the detective work. Before crafting any message, before selecting any channel, before writing a single word, we need to investigate-deeply and systematically. This means asking the right questions of the right people, gathering data that challenges our assumptions, and building objectives that actually matter. Think of it like planning a dinner party: you wouldn't cook without knowing who's coming, what they eat, or when they can arrive. Yet somehow, we launch major communications campaigns with less planning than we'd give a weekend barbecue. Investigation transforms communication from guesswork into strategy, turning raw insights into SMART objectives that become your North Star, guiding every subsequent decision and helping you measure what actually matters.
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Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

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