
Transform marketing guesswork into data-driven success with Mark Jeffery's essential playbook. Used in top business schools, it reveals 15 critical metrics that revolutionized how companies measure ROI. Overcome the five obstacles preventing marketers from making decisions backed by numbers, not just intuition.
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Ever wondered why some marketing campaigns soar while others flop, despite similar budgets? The answer lies not in creative brilliance alone, but in how companies use data to drive decisions. In today's digital landscape, marketing departments face unprecedented pressure to justify their existence through measurable results. Yet surprisingly, many still rely primarily on gut feelings when allocating millions in spending. This creates a widening divide between industry leaders and laggards. Companies like Best Buy survived fierce competition by analyzing customer data to identify high-value segments, while competitors like Circuit City disappeared. The most successful organizations have transformed marketing from a purely creative endeavor into a disciplined science, where decisions are backed by solid evidence rather than hunches. This doesn't diminish creativity-rather, it focuses creative energy where data shows it will have the greatest impact. As Jeff Bezos noted, the key is to "focus on the customer and work backwards using data." This philosophy has driven Amazon's remarkable growth and represents the core principle that separates marketing winners from losers in our increasingly competitive landscape.
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Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

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