
Banking isn't a place anymore - it's something you do. Brett King's industry-shaking "Bank 3.0" reveals how impatient digital customers are dictating financial evolution. Called "survival manual for banks on the brink of irrelevancy," it's the blueprint transforming financial services worldwide.
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Remember when banking meant waiting in line at a branch during limited hours? That world is rapidly disappearing. Banking has transformed from a place you visit to something you simply do-anywhere, anytime. This shift represents more than convenience; it's a fundamental reimagining of financial services for a hyperconnected world. The evidence is everywhere: consumers check mobile banking 20-30 times monthly but visit branches only 3-4 times yearly. Even JPMorgan Chase CEO Jamie Dimon has acknowledged this seismic shift. For Generation Z-anyone born after 2000-digital banking isn't revolutionary; it's simply the expected baseline. What's driving this transformation? Our relationship with technology has become deeply personal. We sleep with our phones beside us. We check them first thing in the morning and last thing at night. We use them in the bathroom (75% of Americans admit this). This intimate connection creates unprecedented opportunities for financial services to become embedded in our daily lives-if banks can adapt quickly enough.
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Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

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