The Friction Project book cover

The Friction Project by Robert I. Sutton & Huggy Rao Summary

The Friction Project
Robert I. Sutton & Huggy Rao
3.75 (820 Reviews)
Leadership
Productivity
Business
Relationship
Überblick
Wichtige Erkenntnisse
Autor
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Overview of The Friction Project

In "The Friction Project," Stanford legends Sutton and Rao reveal when to cut bureaucracy and when to embrace productive resistance. Adam Grant calls it transformative - could distinguishing between good and bad friction be your competitive edge in today's overloaded workplace?

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Kurzfassung10Min

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Wichtigste Erkenntnisse

1

The Organizational Gunk That's Killing Your Workday

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Have you ever spent an entire afternoon in meetings that could have been emails, or navigated approval processes so convoluted they'd make Kafka weep? That suffocating sensation isn't just in your head-it's what happens when organizations accumulate what researchers call "bad friction." But here's the twist: not all friction deserves elimination. Sometimes the obstacles we're racing to remove are actually the guardrails keeping us from disaster. This paradox sits at the heart of understanding how great organizations actually work, and why Silicon Valley's obsession with frictionless everything might be leading us astray.

2

When Slowing Down Is the Smartest Move You'll Make

3

Becoming a Trustee of Others' Time

4

Deciding What Deserves Difficulty

5

The Five Levels of Helping Others Navigate Friction

6

The Five Friction Traps Strangling Your Organization

7

Jargon, Speed, and Your Path Forward

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@Chloe, Solo founder, LA
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"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
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star
star
star
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
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12
likes
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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
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"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

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"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
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@Leo, Law Student, UPenn
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likes
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"Makes me feel smarter every time before going to work"

@Cashflowbubu
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star
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"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
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"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
star
star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
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comments
201
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16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
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star
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star

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
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comments
37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
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